College Australia

Domestic Students

CHC22015

Certificate II in Community Services

Impact individuals and communities’ lives by identifying immediate needs and providing quality care as you become the first point of contact in supporting people’s health and well-being within a community care framework.

Recognition of Prior Learning (RPL)

Study online

QLD Government
funding

Not available as
a traineeship

Upfront, Payment Plan

Workplace practical requirements

What can I expect?

Ignite your passion for caring for individuals and communities as you discover the critical foundational skills and knowledge to enter the Community Services sector. This entry-level qualification will provide you with the confidence and ability to become the first point of contact and assist individuals in meeting their immediate needs. As the first point of contact, you become instrumental in the journey of care and advocating for people in need of support.

You may use this qualification as a pathway for further study or into a career in community services work. In these positions, you may have direct contact with clients, identity presenting needs and refer to appropriate services and support.

Career opportunities – where
will my studies lead me?

Assistant Community Services Worker

Care
Worker

Community Contact
Officer

Personal Care Assistant

The Certificate II in
Community Services is for you if:

01

You are ready to take your passion for caring for others and develop it into fundamental world skills that you can apply to work practice in a community care environment.

02

Building the critical foundational skills and knowledge to enter the Community Services sector and supporting the well-being of others excites you.

03

You are looking to break into the community sector and want to gain an advantage when applying for Assistant Community Services Worker roles.

04

Supporting the immediate needs of others and playing an instrumental role in community health is a vital part of your career aspirations.

Entry requirements

Not applicable.

Workplace practical
requirements

Students may be required to undertake practical workplace tasks in an approved workplace/environment to complete their qualification. This will be discussed with your Educator or Mentor.

Course Duration

6

months full time

12

months part time

Nationally Accredited Qualification

Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

Pathways to University

n/a

Rolling Enrolment

Enrol anytime

Learning Method

Study online at your own pace on any device

Live Webinars

Coming soon!

Fees and Payment Options:

Non-Funded Course fees:

Upfront

$1,477

Pay $1477 upfront

Payment Plan

Upfront

$175.50

(Inclusive $150 Admin Fee)

$25.52
Per Week for 52 weeks

RPL*

$1,277

50% payment upfront – $638.50
50% payment upon completion – $638.50

Administration fees are non-refundable.

We cannot accept payments more than $1,500 in advance. Please discuss with CA Student Services further information regarding payment of fees and fee plans.

Please note: A certificate or statement of attainment will only be issued once all course fees have been paid in full.

* The Recognition of Prior Learning (RPL) price applies to students undertaking the qualification through the RPL process.

If, after initial assessment and consultation with a nominated supervisor or employer, it is determined that the student needs to complete more than four (4) units through training, the enrolment will be transferred to the full course fee structure.

For more information, please refer to our Student Handbook

You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Career Start Funding:

Locations include:
Brisbane, Cairns, Central Queensland, Darling Downs – Maranoa, Gold Coast, Ipswich, Logan – Beaudesert, Moreton Bay – North, Moreton Bay – South, Sunshine Coast, Toowoomba and Townsville areas.

General Training Pathway

Concessional

Co-contribution Fee

$5.45

per unit
Total Units

9

Total Cost

$49

Non-concessional

Co-contribution Fee

$11.00

per unit
Total Units

9

Total Cost

$99

PLEASE NOTE Payment of Co-contribution Fee: Upon course approval, students are required to pay 30% of the Co-contribution fee. The remaining 70% must be paid prior to completion.

For example, $99 = $29.70 upon course approval, $69.30 prior to completion.

Career Start funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students in obtaining a Certificate III qualification. Students will be required to make a co-contribution fee (listed above) at course approval. For further information, see https://desbt.qld.gov.au/training/training-careers/incentives

*Eligibility criteria apply to receive subsidised course fees and concessional status. See our funding brochure and complete the funding eligibility form below to find out more.

Qualification Structure:

A total of 9 units must be completed:

5

Core Units

CHCCOM001
Provide the first point of contact

CHCCOM005
Communicate and work in health or community services

CHCDIV001
Work with diverse people

HLTWHS001
Participate in workplace health and safety

BSBWOR202
Organise and complete daily work activities

4

Elective Units (Select 4)

BSBOPS203
Deliver a service to customers

BSBPEF201
Support personal wellbeing in the workplace

HLTINF006
Apply basic principles and practices of infection prevention and control

FSKNUM014
Calculate with whole numbers and familiar
fractions, decimals and percentages for work

FSKOCM007
Interact effectively with others at work

FSKRDG010
Read and respond to routine workplace information

FSKWTG009
Write routine workplace texts

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.

01

Apply

Apply for the course you want with College Australia by completing the quick and easy online Application Form.

Click on the link below and choose the relevant qualification.

When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy, Numeracy and Digital Skills assessment (LLND), Recognition of Prior Learning application and an outline of documentation required for your application to proceed.

02

Determine Suitability

Before you start your training journey, we make sure the course is the right fit for you. This step includes:

  • Pre-Enrolment Assessment (PEA) – including your Language, Literacy, Numeracy and Digital (LLND) skills check.

  • Discovery Call – a conversation with our team to talk through your goals, needs, and confirm key enrolment details.

  • Payment of Fees – secure your spot with payment of the course fees.

Once complete, you’ll receive your Training Plan and be ready to get started

03

Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Learn for Life

We provide a range of leading-edge online courses relevant to the real world, easily accessible and create pathways to successful job outcomes. Wherever your career aspirations lead you, you will graduate with a nationally recognised qualification to get you there.