College Australia

Domestic Students


Certificate II in Community Services

Impact individuals and communities’ lives by identifying immediate needs and providing quality care as you become the first point of contact in supporting people’s health and well-being within a community care framework.

Recognition of Prior Learning (RPL)

Study online

No QLD Government Funding


Pay per unit

Workplace practical requirements

What can I expect?

Ignite your passion for caring for individuals and communities as you discover the critical foundational skills and knowledge to enter the Community Services sector. This entry-level qualification will provide you with the confidence and ability to become the first point of contact and assist individuals in meeting their immediate needs. As the first point of contact, you become instrumental in the journey of care and advocating for people in need of support.

You may use this qualification as a pathway for further study or into a career in community services work. In these positions, you may have direct contact with clients, identity presenting needs and refer to appropriate services and support.

Career opportunities – where
will my studies lead me?

Assistant Community Services Worker


Community Contact

Personal Care Assistant

The Certificate II in
Community Services is for you if:


You are ready to take your passion for caring for others and develop it into fundamental world skills that you can apply to work practice in a community care environment.


Building the critical foundational skills and knowledge to enter the Community Services sector and supporting the well-being of others excites you.


You are looking to break into the community sector and want to gain an advantage when applying for Assistant Community Services Worker roles.


Supporting the immediate needs of others and playing an instrumental role in community health is a vital part of your career aspirations.

Entry requirements

Not applicable.

Workplace practical

Students may be required to undertake practical workplace tasks in an approved workplace/environment to complete their qualification. This will be discussed with your Educator or Mentor.

Course Duration


months full time


months part time

Nationally Accredited Qualification

Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

Pathways to University


Rolling Enrolment

Enrol anytime

Learning Method

Study online at your own pace on any device

Live Webinars

Coming soon!

Fees and Payment Options:

Course fees:



Pay $1477 upfront

Pay Per Unit

Administration Fee of


upfront (non-refundable)

Total units: 9
Fee per unit: $165



Pay 50% upfront ($488.50)
and 50% upon completion ($488.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.

For more information, please refer to our Fees, Charges & Refund Policy.

You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Qualification Structure:

A total of 9 units must be completed:


Core Units

Provide the first point of contact

Communicate and work in health or community services

Work with diverse people

Participate in workplace health and safety

Organise and complete daily work activities


Elective Units

Deliver a service to customers

Work effectively with others

Manage personal stress in the workplace

Comply with infection prevention
and control policies and procedures

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.



Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form. Click on the link below and choose the relevant qualification. When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.


Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates


Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Learn for Life

We provide a range of leading-edge online courses relevant to the real world, easily accessible and create pathways to successful job outcomes. Wherever your career aspirations lead you, you will graduate with a nationally recognised qualification to get you there.