Certificate II in Community Services
Impact individuals and communities’ lives by identifying immediate needs and providing quality care as you become the first point of contact in supporting people’s health and well-being within a community care framework.
Recognition of Prior Learning (RPL)
No QLD Government Funding
Pay per unit
Workplace practical requirements
What can I expect?
Ignite your passion for caring for individuals and communities as you discover the critical foundational skills and knowledge to enter the Community Services sector. This entry-level qualification will provide you with the confidence and ability to become the first point of contact and assist individuals in meeting their immediate needs. As the first point of contact, you become instrumental in the journey of care and advocating for people in need of support.
You may use this qualification as a pathway for further study or into a career in community services work. In these positions, you may have direct contact with clients, identity presenting needs and refer to appropriate services and support.
Career opportunities – where
will my studies lead me?
Assistant Community Services Worker
Personal Care Assistant
The Certificate II in
Community Services is for you if:
You are ready to take your passion for caring for others and develop it into fundamental world skills that you can apply to work practice in a community care environment.
Building the critical foundational skills and knowledge to enter the Community Services sector and supporting the well-being of others excites you.
You are looking to break into the community sector and want to gain an advantage when applying for Assistant Community Services Worker roles.
Supporting the immediate needs of others and playing an instrumental role in community health is a vital part of your career aspirations.
Students may be required to undertake practical workplace tasks in an approved workplace/environment to complete their qualification. This will be discussed with your Educator or Mentor.
Nationally Accredited Qualification
Pathways to University
Study online at your own pace on any device
Fees and Payment Options:
Pay $1477 upfront
Pay Per Unit
Total units: 9
Fee per unit: $165
Pay 50% upfront ($488.50)
and 50% upon completion ($488.50)
Administration fees are non-refundable. Each unit will require payment before the release of your next unit.
For more information, please refer to our Fees, Charges & Refund Policy.
You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.
Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.
A total of 9 units must be completed:
Provide the first point of contact
Communicate and work in health or community services
Work with diverse people
Participate in workplace health and safety
Organise and complete daily work activities
Deliver a service to customers
Work effectively with others
Manage personal stress in the workplace
Comply with infection prevention
and control policies and procedures
It’s as easy as 1, 2, 3!
We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.
Meet your mentor
We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.
This interview forms part of your orientation into your course and will allow you to ask further questions.
You will then be required to make payment.
Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates
Commence your studies
You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.
Start on your first unit.
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.
Congratulations. You’re on your way to completing your new qualification!