Domestic Students
HLT23221
Certificate II in Health Support Services
Gain the essential skills and knowledge to enter the fast-growing Health Industry in a supporting administrative role.
Recognition of Prior Learning (RPL)
Study online
No Qld Government
funding
Not available as a
traineeship
Pay per unit
Workplace practical requirements
What can I expect?
Play a support role in the delivery of health services in an administrative role in a public or community health setting such as aged care, residential care, community centre or hospital.
This qualification provides you with entry-level skills to kickstart your career in the health industry. Specialising in Health Administration, you will learn how to communicate and work within a fast-growing industry, discover strategies for working with diverse people, and deliver a high standard of service to the community. People working in this sector have high job satisfaction by supporting key health personnel with the common goal of health and wellbeing of people in the community as well as learning key administrative functions and services to customers.
With this qualification, you build a solid foundation to further your studies and career within the health or community sector industries, opening a pathway to other opportunities.
Career opportunities – where
will my studies lead me?
Ward Hand
(Hospital)
Support Worker Assistant
Medical
Receptionist
Health
Administration
Doctors
Administration
The Certificate II in
Health Support Services is for you if:
01
You have a desire to work within a healthcare setting in an administrative role, supporting key healthcare personnel, including support workers and administration.
02
You want to make an impact in a health role in a fast-growing industry, creating job certainty and job satisfaction.
03
You want to learn the essential skills and knowledge to get your foot in the door of the health or community care industry in a supporting role and start building your career.
Entry requirements
Not applicable.
Workplace practical
requirements
Students may be required to undertake practical workplace tasks in an approved workplace/environment to complete their qualification. This will be discussed with your Educator or Mentor.
Course Duration
6
12
Nationally Accredited Qualification
Pathways to University
n/a
Rolling Enrolment
Enrol anytime
Learning Method
Study online at your own pace on any device
Live Webinars
Coming soon!
Fees and Payment Options:
Course fees:
Upfront
$1477
Pay $1477 upfront
Pay Per Unit
$150
Total units: 12
Fee per unit: $125
RPL
$977
Pay 50% upfront ($488.50)
and 50% upon completion ($488.50)
Administration fees are non-refundable. Each unit will require payment before the release of your next unit.
For more information, please refer to our Fees, Charges & Refund Policy.
You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.
Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.
Subsidised Fee –
VET in Schools (VETiS)
Vocational education and training (VET) courses are available to students while they are still at school. This is often referred to as VETiS.
ELIGIBLE* Students undertaking this qualification while they are in secondary school is entirely funded by the Queensland Government’s Skills Assure funding program, and no co-contribute fee is required.
Students who do not meet the eligibility criteria may also undertake this qualification with fee-for-service arrangements where the student or parent pays the total cost of the qualification. See our total course fees above for pricing.
Speak to your school’s guidance officer, career counsellor, vocational education coordinator, or head of senior schooling about the qualification that is right for you.
For further information – see desbt.qld.gov.au/training/training-careers/incentives/vetis
Qualification Structure:
A total of 12 units must be completed:
4
Core Units
CHCCOM005
Communicate and work in health or community services
CHCDIV001
Work with diverse people
HLTINF006
Apply basic principles and practices of infection prevention and control
HLTWHS001
Participate in workplace health and safety
8
Elective Units
BSBINS201
Process and maintain workplace information
BSBMED301
Interpret and apply medical terminology appropriately
BSBOPS101
Use business resources
BSBOPS203
Deliver a service to customers
BSBPEF202
Plan and apply time managementÂ
BSBTEC201
Use business software applications
BSBSUS211
Participate in sustainable work practices
SITXFSA005
Use hygienic practices for food safety
It’s as easy as 1, 2, 3!
We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.
01
Enrol
02
Meet your mentor
We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.
This interview forms part of your orientation into your course and will allow you to ask further questions.
You will then be required to make payment.
Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates
03
Commence your studies
You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.
Start on your first unit.
RPL students
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.
Congratulations. You’re on your way to completing your new qualification!
Learn for Life