Domestic Students
SIT20125
Certificate II
in Tourism
Enter the exciting industry of tourism and open your career to endless possibilities. You will create a solid foundation for roles across a diverse range of tourism settings.
Recognition of Prior Learning (RPL)
Study online
QLD Government
funding
Available as
a traineeship
Upfront, Payment Plan
Workplace practical requirements
What can I expect?
Want to travel? Are you looking for a career that can take you around the world? A career in tourism can lead to a diverse range of cultural experiences. You could find yourself working as a tour guide in an exotic city or meeting clients at a prestigious hotel. This course will give you the foundations for a career in tourism, a sound knowledge of customer service and ensure you have a head start in the industry.
Career opportunities – where
will my studies lead me?
Tourism Office Assistant
Retail Assistant
Receptionist
Museum Attendant
Events Organiser
With a Certificate II
in Tourism, you will:
01
Learn and develop skills in customer interaction, cultural sensitivity and safe work practices that are essential in tourism roles.
02
Gain a nationally recognised qualification that supports your career aspirations and gives you an advantage when applying for roles.
03
Create a solid foundation for which to build a career in Tourism and hospitality.
04
Gain certification for providing responsible service of alcohol and learn how to prepare non-alcoholic beverages.
05
Open the door to an exciting career in just about any setting you can think of!
Entry requirements
Not applicable.
Workplace practical
requirements
Not applicable.
Course Duration
6
24
Nationally Accredited Qualification
Pathways to University
n/a
Rolling Enrolment
Enrol anytime
Learning Method
Study online at your own pace on any device
Live Webinars
Coming soon!
Fees and Payment Options:
Non-Funded Course fees:
Upfront
$1,477
Payment Plan
$175.50
$25.50Â
Per week for 52 weeks
RPL*
$1,277
50% payment upfront – $638.50
50% payment upon completion – $638.50
Administration fees are non-refundable.
We cannot accept payments more than $1,500 in advance. Please discuss with CA Student Services further information regarding payment of fees and fee plans.
Please note: A certificate or statement of attainment will only be issued once all course fees have been paid in full.
* The Recognition of Prior Learning (RPL) price applies to students undertaking the qualification through the RPL process.
If, after initial assessment and consultation with a nominated supervisor or employer, it is determined that the student needs to complete more than four (4) units through training, the enrolment will be transferred to the full course fee structure.
For more information, please refer to our Student Handbook
You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.
Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.
Career Start Funding:
Locations include:
Brisbane, Cairns, Central Queensland, Darling Downs – Maranoa, Gold Coast, Ipswich, Logan – Beaudesert, Moreton Bay – North, Moreton Bay – South, Sunshine Coast, Toowoomba and Townsville areas.
Traineeship/Apprenticeship
Pathway
A traineeship allows you to gain practical workplace experience while completing a nationally recognised qualification. To undertake this qualification as a traineeship, you must be employed in a suitable role and have a registered Training Contract with the Queensland Government.
Want to learn more about apprenticeships and traineeships?
For more information about how traineeships work, eligibility requirements, available funding, and participant obligations, visit:
https://www.qld.gov.au/education/training/funded/apprenticeship-funding
Concessional
$0.64
per hour
234*
$149.76*
Non-concessional
$1.60
per hour
234*
$374.40*
The co-contribution fee is calculated using the nominal hours assigned to units of competency as per the NCVER’s Nationally Agreed Nominal Hours.
Eligible students may qualify for a concessional co-contribution fee.
*Important: Actual co-contribution fees may vary depending on the qualification, elective units selected, and any approved Credit Transfers or recognition outcomes applied to your enrolment. Where Credit Transfers are granted, the nominal hours (and associated fees) may be reduced. Your final co-contribution fee will be confirmed prior to enrolment.
Qualification Structure:
A total of 11 units must be completed:
5
Core Units
SITTIND003
Source and use information on the tourism and travel industry
SITXCCS009
Provide customer information and assistance
SITXCCS011
Interact with customers
SITXCOM007
Show social and cultural sensitivity
SITXWHS005
Participate in safe work practices
6
Elective Units
Select 3 required elective units from the list below:
SIRXPDK001
Advise on products and services
SIRXSLS001
Sell to the retail customer
SITXCCS010
Provide visitor information
SITXCOM008
Provide a briefing or scripted commentary
Select a further 3 units from the list below:Â
SITHFAB021
Provide responsible service of alcohol
SITHGAM022
Provide responsible gambling servicesÂ
SITXCOM006
Source and present information
SITHIND005
Use hygienic practices for hospitality service
SITXCCS012
Provide lost and found services
We may have other options available.
Please contact Student Services
for further info
It’s as easy as 1, 2, 3!
We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.
01
Apply
Apply for the course you want with College Australia by completing the quick and easy online Application Form.
Click on the link below and choose the relevant qualification.
When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy, Numeracy and Digital Skills assessment (LLND), Recognition of Prior Learning application and an outline of documentation required for your application to proceed.
02
Determine Suitability
Before you start your training journey, we make sure the course is the right fit for you. This step includes:
Pre-Enrolment Assessment (PEA) – including your Language, Literacy, Numeracy and Digital (LLND) skills check.
Discovery Call – a conversation with our team to talk through your goals, needs, and confirm key enrolment details.
Payment of Fees – secure your spot with payment of the course fees.
Once complete, you’ll receive your Training Plan and be ready to get started
03
Commence your studies
You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.
Start on your first unit.
RPL students
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.
Congratulations. You’re on your way to completing your new qualification!
Learn for Life