Diploma of Hospitality
Enhance your skills and experience and discover the key strategies to support your career in a leadership role in hospitality. Open the door to diverse career options!
Recognition of Prior Learning (RPL)
Pay per unit
Workplace practical requirements
What can I expect?
This qualification will support you to follow your career aspirations into a high-level leadership role in the hospitality industry. Through your studies, you will enhance your existing skills and experience to prepare you for future operational scenarios where managerial skills, industry knowledge, and operations coordination are paramount to your role’s success.
With a focus on building and managing relationships, enhancing customer experience, operational planning and financial management, this qualification will see you become an asset to any business. You will have the opportunity to hone your leadership skills in the effectiveness of your management style, further complimenting your ability to meet key performance indicators and hence business objectives.
You will discover how to identify and address complex problems in the workplace and how leading by example is the key to motivating and empowering your staff. On completion, you will feel confident to take on the responsibilities of an effective and leader and make a positive impact on your team, customers and business.
Career opportunities – where
will my studies lead me?
With a Diploma of Hospitality
Management, you will:
Open the door to endless career possibilities in a fast-paced and dynamic industry that allows you the freedom to work in a role with a work/life balance.
Gain the practical knowledge to support your success in a leadership role in a leading hospitality venue.
Build your skills and knowledge across various operational levels of a hospitality business.
Learn leadership and operational skills that enable you to meet key operational objectives and guide your team and drive positive outcomes.
Students who are not currently working within a hospitality service role must undertake a minimum of 36 service periods (or shifts) of volunteered vocational placement in an approved workplace to complete their qualification. For more information, click here or call one of our friendly crew on
Nationally Accredited Qualification
Pathways to University
Study online at your own pace on any device
Fees and Payment Options:
and Pay $477 at completion
Pay Per Unit
Total units: 28
Fee per unit: $125
Pay 50% upfront ($838.50)
and 50% upon completion ($838.50)
Administration fees are non-refundable. Each unit will require payment before the release of your next unit.
For more information, please refer to our Fees, Charges & Refund Policy.
You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.
Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.
Subsidised fee – Certificate 3
Higher Level Skills Funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students to obtain certification in Certificate IV or higher qualifications. The aim is to assist individuals in gaining the higher-level skills required to secure employment or career advancement in priority industries or transition to university to continue their studies. Students will be required to make a co-contribution fee (listed above) before the commencement of their course. For further information – see desbt.qld.gov.au/training/providers/funded/higher-level-skills
A total of 28 units must be completed:
Manage diversity in the workplace
Manage operational plan
Develop and manage quality customer service practices
Enhance customer service experiences
Manage finances within a budget
Prepare and monitor budgets
Research and comply with regulatory requirements
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices
It’s as easy as 1, 2, 3!
We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.
Meet your mentor
We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.
This interview forms part of your orientation into your course and will allow you to ask further questions.
You will then be required to make payment.
Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates
Commence your studies
You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.
Start on your first unit.
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.
Congratulations. You’re on your way to completing your new qualification!