College Australia

Domestic Students


Certificate IV in Retail Management

Emerge from your studies with the ability to lead a frontline retail team and manage the day to day operations of a retail store or department.

Recognition of Prior Learning (RPL)

Study online

Qld Government

Available as
a traineeship

Pay per unit

Workplace practical requirements

What can I expect?

With this qualification, you will forge a pathway into exciting and diverse retail management roles. You will develop your existing skills and experience to further your career and increase your employability.

With a focus on customer engagement and high-level sales skills, you will discover how to become a pivotal part of any retail business, leading and driving a team to achieve company goals and deliver tangible results.

Take on more responsibility with confidence as you learn, develop, and apply operational planning, rostering, and stock control skills. You will discover how to empower your staff to create a customer-centric culture and motivate them to excel in their roles and as a team.

Career opportunities – where
will my studies lead me?

Store Manager

Retail Supervisor

Department Manager

With a Certificate IV
in Retail Management, you will:


Learn customer engagement strategies that will guide you confidently through any situation.


Discover how to create and nurture a successful, customer-centric team within a retail environment.


Emerge from your studies with a broad knowledge of retail management skills to support your vision of taking your career to new heights.


Harness the leadership skills you need to analyse and pivot operational strategies during times of uncertainty.


Learn how to manage store financials through controlling labour costs and stock levels and reviewing and reporting on budgets vs sales revenue.

Entry requirements

Certificate III in Retail


have relevant industry employment experience in a job role that has involved applying skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

Workplace practical

Students will be required to undertake practical workplace tasks in an approved workplace/environment to complete their qualification (minimum of 3 shifts). This will be discussed with your Educator or CA Mentor.

Course Duration


months full time


months part time

Nationally Accredited Qualification

Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

Pathways to University


Rolling Enrolment

Enrol anytime

Learning Method

Study online at your own pace on any device

Live Webinars

Coming soon!

Fees and Payment Options:

Course fees:



Pay $1500 upfront
and Pay $1277 at completion

Pay Per Unit

Administration Fee of


upfront (non-refundable)

Total units: 11
Fee per unit: $255



Pay 50% upfront ($738.50)
and 50% upon completion ($738.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.

For more information, please refer to our Fees, Charges & Refund Policy.

You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Subsidised fee – Certificate 3
Guarantee funding


Co-contribution Fee


per unit
Total Units


Total Cost



Co-contribution Fee


per unit
Total Units


Total Cost


Higher Level Skills Funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students to obtain certification in Certificate IV or higher qualifications. The aim is to assist individuals in gaining the higher-level skills required to secure employment or career advancement in priority industries or transition to university to continue their studies. Students will be required to make a co-contribution fee (listed above) before the commencement of their course.

For further information – see

*Eligibility criteria apply to receive subsidised course fees and concessional status. See our funding brochure and complete the funding eligibility form below to find out more.

Qualification Structure:

A total of 11 units must be completed:


Core Units

Monitor retail store financials

Create a customer-centric culture

Maintain employee relations

Lead a frontline team

Maintain Store Security

Achieve sales results

Maintain workplace safety


Elective Units

Coordinate implementation of customer service strategies

Implement operational plan

Roster staff

Control Stock

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.



Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form. Click on the link below and choose the relevant qualification. When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.


Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates


Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Learn for Life

We provide a range of leading-edge online courses relevant to the real world, easily accessible and create pathways to successful job outcomes. Wherever your career aspirations lead you, you will graduate with a nationally recognised qualification to get you there.