Domestic Students
BSB20120
Certificate II in Workplace Skills
Start building a repertoire of skills and knowledge that you will need to kick start a career in business administration.
Recognition of Prior Learning (RPL)
Study online
Qld Government
funding
Available as
a traineeship
Upfront, Payment Plan
Workplace practical requirements
What can I expect?
This course offers a comprehensive set of skills applicable across many sectors, preparing you for a multitude of career options. From communication and time management to digital proficiency, this qualification covers a wide spectrum of practical knowledge that’s crucial in today’s work environment. One of the course’s standout features is its focus on workplace readiness, teaching you how to effectively adapt to different business settings.
Career opportunities – where
will my studies lead me?
Administration Assistant
Receptionist
The Certificate II in Workplace
Skills is for you if:
01
Your goal is to learn the skills and knowledge to enter the business workforce in a supportive administrative role
02
You want to create a solid business foundation, enabling you to climb the corporate ladder in the future.
03
You are interested in discovering critical operational aspects of an administrative role and implementing them in a way that provides you with job satisfaction.
Entry requirements
Not applicable.
Workplace practical
requirements
Not applicable.
Course Duration
6
12
Nationally Accredited Qualification
Pathways to University
n/a
Rolling Enrolment
Enrol anytime
Learning Method
Study online at your own pace on any device
Live Webinars
Coming soon!
Fees and Payment Options:
non-funded Course fees:
Upfront
$1,477
Payment Plan
$169.23
$19.23Â
Per week for 52 weeks
RPL*
$1,277
50% payment upfront – $638.50
50 % payment upon completion – $638.50
Administration fees are non-refundable.
We cannot accept payments more than $1,500 in advance. Please discuss with CA Student Services further information regarding payment of fees and fee plans.
Please note: A certificate or statement of attainment will only be issued once all course fees have been paid in full.
* The Recognition of Prior Learning (RPL) price applies to students undertaking the qualification through the RPL process.
If, after initial assessment and consultation with a nominated supervisor or employer, it is determined that the student needs to complete more than four (4) units through training, the enrolment will be transferred to the full course fee structure.
For more information, please refer to our Student Handbook
You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.
Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.
Career Start Funding:
Locations include:
Brisbane, Cairns, Central Queensland, Darling Downs – Maranoa, Gold Coast, Ipswich, Logan – Beaudesert, Moreton Bay – North, Moreton Bay – South, Sunshine Coast, Toowoomba and Townsville areas.
General Training Pathway
Concessional
$4.90
10
$49
Non-concessional
$9.90
10
$99
PLEASE NOTE Payment of Co-contribution Fee: Upon course approval, students are required to pay 30% of the Co-contribution fee. The remaining 70% must be paid at completion.
For example, $99 = $29.70 upon course approval, $69.30 prior to completion.
Career Start funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students in obtaining a Certificate III qualification. Students will be required to make a co-contribution fee (listed above) at course approval. For further information, see https://desbt.qld.gov.au/training/training-careers/incentives
*Eligibility criteria apply to receive subsidised course fees and concessional status. See our funding brochure and complete the funding eligibility form below to find out more.
Traineeship/Apprenticeship
Pathway
A traineeship allows you to gain practical workplace experience while completing a nationally recognised qualification. To undertake this qualification as a traineeship, you must be employed in a suitable role and have a registered Training Contract with the Queensland Government.
Want to learn more about apprenticeships and traineeships?
For more information about how traineeships work, eligibility requirements, available funding, and participant obligations, visit:
https://www.qld.gov.au/education/training/funded/apprenticeship-funding
Concessional
$0.64
per hour
280*
$179.20
Non-concessional
$1.60
per hour
280*
$448*
The co-contribution fee is calculated using the nominal hours assigned to units of competency as per the NCVER’s Nationally Agreed Nominal Hours.
Eligible students may qualify for a concessional co-contribution fee.
*Important: Actual co-contribution fees may vary depending on the qualification, elective units selected, and any approved Credit Transfers or recognition outcomes applied to your enrolment. Where Credit Transfers are granted, the nominal hours (and associated fees) may be reduced. Your final co-contribution fee will be confirmed prior to enrolment.
Qualification Structure:
A total of 10 units must be completed:
5
Core Units
BSBCMM211
Apply communication skills
BSBOPS201
Work effectively in business environments
BSBPEF202
Plan and apply time management
BSBSUS211
Participate in sustainable work practices
BSBWHS211
Contribute to the health and safety of self and others
5
Elective Units
BSBPEF302
Develop self-awareness
BSBTEC101
Operate Digital Devices
BSBTEC201
Use business software applications
BSBTEC202
Use digital technologies to
communicate in a work environment
BSBPEF101
Plan and prepare for work readiness
It’s as easy as 1, 2, 3!
We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.
01
Apply
02
Determine Suitability
Before you start your training journey, we make sure the course is the right fit for you. This step includes:
-
Pre-Enrolment Assessment (PEA) – including your Language, Literacy, Numeracy and Digital (LLND) skills check.
-
Discovery Call – a conversation with our team to talk through your goals, needs, and confirm key enrolment details.
-
Payment of Fees – secure your spot with payment of the course fees.
Once complete, you’ll receive your Training Plan and be ready to get started
03
Commence your studies
You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.
Start on your first unit.
RPL students
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.
Congratulations. You’re on your way to completing your new qualification!
Learn for Life