College Australia

Domestic Students


Certificate II
in Hospitality

Create a career pathway that enables you to work in roles across a diverse range of settings. You could find yourself in positions that allow you the freedom to create work/life balance.

Recognition of Prior Learning (RPL)

Study online

No Qld Government

Available as a traineeship

Pay per unit

Workplace practical requirements

What can I expect?

This qualification will allow you to enter a large occupation across multiple industries such as accommodation, food services, clubs & hotels.  

You will learn foundational skills that support you in customer service and operational facets. These skills and knowledge will enable you to create a solid foundation to progress your career and position you powerfully to move roles.

With a Certificate II in Hospitality, you will discover how to collaborate with team members to reach a common goal. You will increase your hospitality industry knowledge and learn to work within and maintain a safe working environment.

Career opportunities – where
will my studies lead me?

Room Attendant


Front Office Assistant

Food and Beverage Attendant




The Certificate II
in Hospitality is for you if:


You seek a career where the options are endless to work in restaurants, hotels, clubs, pubs, festivals, catering operations and cafés.


You want to gain the skills and knowledge you need to prepare you to enter the Hospitality Industry and create successful career outcomes.


Creating a career with a work/life balance is attractive to you.


Customer satisfaction is a key driver in your career choice.


You are willing and eager to learn and take on a role where you will be responsible for vital tasks within a business’s operations.

Entry requirements

Not applicable.

Workplace practical

Students may be required to undertake practical workplace tasks in an approved workplace/environment to complete their qualifications. This will be discussed with your Educator or CA Mentor.

Course Duration


months full time


months part time

Nationally Accredited Qualification

Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

Pathways to University


Rolling Enrolment

Enrol anytime

Learning Method

Study online at your own pace on any device

Live Webinars

Coming soon!

Fees and Payment Options:

Course fees:



Pay Per Unit

Administration Fee of


upfront (non-refundable)

Total units: 12
Fee per unit: $125



Pay 50% upfront ($488.50)
and 50% upon completion ($488.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.

For more information, please refer to our Fees, Charges & Refund Policy.

You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Subsidised fee – Certificate 3
Guarantee funding


Co-contribution Fee


per unit
Total Units


Total Cost



Co-contribution Fee


per unit
Total Units


Total Cost



Co-contribution Fee


per unit
Total Units


Total Cost


Certificate 3 Guarantee funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students in obtaining their first post-school Certificate III Qualification. Students will be required to make a co-contribution fee (listed above) prior to the commencement of their course. For further information, – see

Subsidised Fee – VET in Schools (VETiS)

Vocational education and training (VET) courses are available to students while they are still at school. This is often referred to as VETiS.

ELIGIBLE* Students undertaking this qualification while they are in secondary school is entirely funded by the Queensland Government’s Skills Assure funding program, and no co-contribute fee is required.

Students who do not meet the eligibility criteria may also undertake this qualification with fee-for-service arrangements where the student or parent pays the total cost of the qualification. See our total course fees above for pricing.

Speak to your school’s guidance officer, career counsellor, vocational education coordinator, or head of senior schooling about the qualification that is right for you.

For further information – see

*Eligibility criteria apply to receive subsidised course fees and concessional status. See our funding brochure and complete the funding eligibility form below to find out more.


Traineeships combine training with working in a real job with a real wage for a real boss. Trainees complete a nationally recognised qualification while learning valuable skills at work and under the guidance of a training organisation. For more information, click here.

Employers may benefit from state and Australian Government incentives for employing a trainee. Please visit this link for further information

Qualification Structure:

A total of 12 units must be completed:


Core Units

Work effectively with others

Source and use information on the hospitality industry

Use hospitality skills effectively

Show social and cultural sensitivity

Participate in safe work practices

Participate in safe work practices


Elective Units

Please select your elective units from the Hospitality Elective Unit Selection list. Your Student Mentor will be able to assist you with your elective unit selection.

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.



Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form. Click on the link below and choose the relevant qualification. When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.


Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates


Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Learn for Life

We provide a range of leading-edge online courses relevant to the real world, easily accessible and create pathways to successful job outcomes. Wherever your career aspirations lead you, you will graduate with a nationally recognised qualification to get you there.