Certificate IV in Hospitality
Develop the skills and confidence to apply for supervisory roles as you create the building blocks for an exciting career in hospitality.
Recognition of Prior Learning (RPL)
Pay per unit
Workplace practical requirements
What can I expect?
This qualification will open an exciting and fast-paced career path in one of Australia’s most diverse industries – Hospitality. You will create endless possibilities through discovery and learning as you increase your operational, product and service knowledge in a customer-focused industry.
A Certificate IV in Hospitality will provide you with the essential skills to qualify and place you ahead of your competition when applying for supervisory roles in food and beverage, gaming or accommodation venues.
The leadership skills you learn will enable you to lead and manage people and teams, driving individual performance, staff commitment and positive business outcomes. You will gain the ability to understand and manage budgets, monitor financial activities to ensure cash flow and reduce cost efficiencies while improving profits and return on investment.
Upon completing this qualification, you will feel confident to plan and manage the day to day workload of your direct reports, effectively communicate business objectives and encourage collaboration to solve issues as they arise.
Your career aspirations may lead you to focus your studies on any of the following hospitality sectors: Administration, Food Safety, Gaming, Accommodation Services, Financials, Customer Service, Food and Beverage or Inventory. Quite a diversification!
Career opportunities – where
will my studies lead me?
Front Office Supervisor
Food and Beverage Supervisor
With a Certificate IV
in Hospitality, you will:
Open the door to endless career possibilities in a fast-paced and dynamic industry that allows you the freedom to work in a role with a work/life balance.
Gain the practical knowledge to support your success in a supervisory role in a leading hospitality venue.
Build your skills and knowledge across various operational levels of a hospitality business.
Enhance your ability to lead individuals and teams to impact staff morale and business outcomes positively.
Discover how to review and analyse customer service processes to ensure company objectives are met.
Students must be working within the tourism or hospitality industry. Evidence may include payslips including the date and company name (without financial data) or a letter from the employer to confirm employment details.
Students who are not currently working within a hospitality service role must undertake a minimum of 36 service periods (or shifts) of volunteered vocational placement in an approved workplace to complete their qualification. For more information, click here or call one of our friendly crew on
Nationally Accredited Qualification
Pathways to University
Study online at your own pace on any device
Fees and Payment Options:
Pay $1500 upfront
and Pay $1277 at completion
Pay Per Unit
Total units: 21
Fee per unit: $135
Pay 50% upfront ($838.50)
and 50% upon completion ($838.50)
Administration fees are non-refundable. Each unit will require payment before the release of your next unit.
For more information, please refer to our Fees, Charges & Refund Policy.
You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.
Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.
Subsidised fee – Certificate 3
Higher Level Skills Funding via the Queensland Government’s Skills Assure Program supports ELIGIBLE* students to obtain certification in Certificate IV or higher qualifications. The aim is to assist individuals in gaining the higher-level skills required to secure employment or career advancement in priority industries or transition to university to continue their studies. Students will be required to make a co-contribution fee (listed above) before the commencement of their course. For further information – see desbt.qld.gov.au/training/providers/funded/higher-level-skills
A total of 21 units must be completed:
Manage diversity in the workplace
Work effectively in hospitality service
Enhance customer service experiences
Manage finances within a budget
Coach others in job skills
Lead and manage people
Monitor work operations
Implement and monitor work health and safety practices
It’s as easy as 1, 2, 3!
We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.
Meet your mentor
We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.
This interview forms part of your orientation into your course and will allow you to ask further questions.
You will then be required to make payment.
Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates
Commence your studies
You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.
Start on your first unit.
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.
Congratulations. You’re on your way to completing your new qualification!