College Australia

Domestic Students


Certificate II
in Tourism

Enter the exciting industry of tourism and open your career to endless possibilities. You will create a solid foundation for roles across a diverse range of tourism settings.

Recognition of Prior Learning (RPL)

Study online

No QLD Government

Not available as a traineeship

Pay per unit

Workplace practical requirements

What can I expect?

Want to travel? Are you looking for a career that can take you around the world? A career in tourism can lead to a diverse range of cultural experiences. You could find yourself working as a tour guide in an exotic city or meeting clients at a prestigious hotel. This course will give you the foundations for a career in tourism, a sound knowledge of customer service and ensure you have a head start in the industry.

Career opportunities – where
will my studies lead me?

Tourism Office Assistant

Retail Assistant


Museum Attendant

Events Organiser

With a Certificate II
in Tourism, you will:


Learn and develop skills in customer interaction, cultural sensitivity and safe work practices that are essential in tourism roles.


Gain a nationally recognised qualification that supports your career aspirations and gives you an advantage when applying for roles.


Create a solid foundation for which to build a career in Tourism and hospitality.


Gain certification for providing responsible service of alcohol and learn how to prepare non-alcoholic beverages.


Open the door to an exciting career in just about any setting you can think of!

Entry requirements

Not applicable.

Workplace practical

Not applicable.

Course Duration


months full time


months part time

Nationally Accredited Qualification

Recognised by the Australian Government as meeting a set of standards that provide vocational outcomes and lead to employment

Pathways to University


Rolling Enrolment

Enrol anytime

Learning Method

Study online at your own pace on any device

Live Webinars

Coming soon!

Fees and Payment Options:

Course fees:



Pay Per Unit

Administration Fee of


upfront (non-refundable)

Total units: 11
Fee per unit: $135



Pay 50% upfront ($488.50)
and 50% upon completion ($488.50)

Administration fees are non-refundable. Each unit will require payment before the release of your next unit.

For more information, please refer to our Fees, Charges & Refund Policy.

You will be required to follow your training plan. This will be discussed and agreed upon at induction. If you do not meet the obligation of the agreed timeframe, other charges may be applicable. Maximum time frames are subject to volumes of learning and qualifications being superseded.

Further charges may be applied if student obligations are not met in accordance with the agreed timeframes stated in the student training plan, discussed and determined at induction. Maximum time frames are subject to recommended study load and potential nationally authorised changes to qualification criteria.

Subsidised Fee – VET in Schools (VETiS)


Co-contribution Fee


per unit
Total Units


Total Cost


Vocational education and training (VET) courses are available to students while they are still at school. This is often referred to as VETiS.

ELIGIBLE* Students undertaking this qualification while they are in secondary school is entirely funded by the Queensland Government’s Skills Assure funding program, and no co-contribute fee is required.

Students who do not meet the eligibility criteria may also undertake this qualification with fee-for-service arrangements where the student or parent pays the total cost of the qualification. See our total course fees above for pricing.

Speak to your school’s guidance officer, career counsellor, vocational education coordinator, or head of senior schooling about the qualification that is right for you.

For further information – see

*Eligibility criteria apply to receive subsidised course fees and concessional status. See our funding brochure and complete the funding eligibility form below to find out more.


Traineeships combine training with working in a real job with a real wage for a real boss. Trainees complete a nationally recognised qualification while learning valuable skills at work and under the guidance of a training organisation. For more information, click here.

Employers may benefit from state and Australian Government incentives for employing a trainee. Please visit this link for further information

Qualification Structure:

A total of 11 units must be completed:


Core Units

Source and use information on the tourism and travel industry

Provide customer information and assistance

Interact with customers

Show social and cultural sensitivity

Particpate in safe work practices


Elective Units

Required Electives: 

Advise on products and services

Sell to the retail customer

Provide visitor information

Select 3 units from the list below: 

Provide responsible service of alcohol

Provide responsible gambling services 

Source and present information

Use hygienic practices for hospitality service

Provide lost and found services

It’s as easy as 1, 2, 3!

We aim to help our students as much as possible. That’s why you can apply for and start your study journey in three easy steps.



Apply for the course you want with College Australia by completing the quick and easy online Enrolment Form. Click on the link below and choose the relevant qualification. When we receive your application, we will send you an email regarding the pre-enrolment eligibility requirements, including a Language Literacy and Numeracy assessment, Recognition of Prior Learning application and an outline of documentation required for your enrolment to proceed.


Meet your mentor

We will call you to confirm details, discuss eligibility, workplace and assessment requirements and ensure everything is correct.

This interview forms part of your orientation into your course and will allow you to ask further questions.

You will then be required to make payment.

Once payment is received, we will then send you the Confirmation of Enrolment (COE). This Includes details of your Educator and your Training Plan outlining the units you are undertaking and due dates


Commence your studies

You will receive an email with your login details. Remember these details and bookmark the login URL in your browser. Logging in will give you access to your first unit in the online portal.

Start on your first unit.

RPL students
Your Educator will contact you to progress the RPL process if you are undertaking this pathway.

Congratulations. You’re on your way to completing your new qualification!

Learn for Life

We provide a range of leading-edge online courses relevant to the real world, easily accessible and create pathways to successful job outcomes. Wherever your career aspirations lead you, you will graduate with a nationally recognised qualification to get you there.